Who we are

Our website address is: https://aheartrelief.org.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long do we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

 

We collect information about you during the checkout process on our Website.

What we collect and store

While you visit our site, we’ll track:

  • Projects you’ve viewed: we’ll use this to, for example, show you projects you’ve recently viewed
  • Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you donate to us, we’ll ask you to provide information including your name, billing address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and donation
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our website
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our website offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future donation orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store donation order information for 10 years for tax and accounting purposes. This includes your name, email address, and billing address.

We will also store comments or reviews if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and donation managers can access:

  • Donation Order information like what was donated, when it was donated and where it should be sent, and
  • Customer information like your name, email address, and billing information.

Our team members have access to this information to help fulfill donation orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our donation orders and website services to you; for example —

Payments

We accept payments through digital card gateways. When processing payments, some of your data will be passed to payment gateway providers, including information required to process or support the payment, such as the purchase total and billing information.

 

Revised on: 17th June 2021

Newsletter

Get latest news & update

+233-507-526-000

info@aheartrelief.org

B575/10 Dantu Street, North Industrial Area, Accra-Ghana

‘A HEART RELIEF’ Organization was established in 1999 in UK and Officially launched in 2000 in Ghana by the Ministry of Health. AHRO is now registered in South Africa and East Africa.

Do you have questions? Call or visit us.

B575/10 Dantu Street, North Industrial Area, Accra-Ghana

+233-507-526-000

aheartrelief@gmail.com

2000 – 2022.  A Heart Relief Organization. All rights reserved.

Carefully crafted by AHRO TEAM